Performance Warranty

  • WARRANTY CONDITIONS AND EXCLUSIONS

    The warranties shall not apply if the failure is caused by abnormal external influences including but not limited to mechanical abrasion; falling objects; damage during transportation, installation and storage; explosion; fire; riots; acts of war; terrorism; radiation; harmful chemicals or fumes; temperatures in excess of 110°C; water chemicals and foreign substances; excessive salt atmospheres or deposits; failure from post formed or post fabrication processes and any other circumstances beyond Panther Protect's reasonable control. The warranties shall not apply if the residential development is not equivalent to Class 1 or Class 10 of the Australian Building Code BCA96; the building is greater than 3 floors from the ground and the building is less than 100 metres from salt water.

    Panther Protect Security Door system gives you the choice of 316 marine grade stainless steel or galvanised security door mesh, depending on location, environmental conditions and preferred maintenance schedule – always refer to the product selection and maintenance chart when deciding on the type of security door mesh best suited to your circumstance. Correct selection and regular maintenance of Panther Protect Security Door will keep your security doors looking good for years. Further to this, Panther Protect 316 Stainless Steel Security Door is supported by a 10 year limited warranty. Panther Protect Galvanised Security Door has 2 years limited warranty. Panther Protect Security Mesh and Panther Wash use is mandatory to ensure your warranty is covered.

    Claims must be made in writing to the INSTALLER within 30 days of the defect being noticed. Evidence must be provided via the INSTALLER before Panther Protect can inspect and review the claim.

    LIABILITY

    Panther Protect's liability shall be limited to the actual cost of repairing, the defective metal or replacing the product at Panther Protect's discretion, which shall constitute Panther Protect's sole liability and the claimant's sole remedy (whether at law or in equity or otherwise and including for negligence). In no event shall Panther Protect be liable for any further direct, incidental, special, or consequential damages .

    The cost of repair or replacement shall be determined by Panther Protect using contractors, materials and practices selected by it. Panther Protect will determine, at its reasonable discretion, the most appropriate materials and practices for remedying the failure. Subject only to any overriding law (statutory or otherwise) to the contrary, Panther Protect shall not be liable for any representation or statement made by or on behalf of it whether made prior to or after the giving of this Performance Warranty. Panther Protect's liability will be solely derived from the terms of this Performance Warranty.

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